100% Satisfaction Guaranteed!Customer Service available 24/7 via eBay MessagesDescriptionSuccessfully passed a multi-point diagnostic test which ensures full functionality and removal of any prior-user personal information. It is locked to AT&T. It has been used in the past and it shows signs of wear such as heavy scratches and/or scuffing (see pictures).IncludesPhone onlyNot IncludedChargerSIM CardOriginal PackagingOther AccessoriesShipping & ReturnsWe ship within 1 business day after receiving payment.Orders placed on weekends and holidays will be shipped on the following business day.Orders are shipped with tracking number.30 day return policy (unless otherwise stated). A 15% restocking fee may apply.Returns are NOT accepted and any item sold for parts or not working.Orders made through the best offer option are not cancelable.